Privacy Policy

Data protection information

We would like to inform you below about the processing of personal data in the context of the use of our internet pages and the functions associated with them and also in the context of the use of external online offers (e.g. social media presences).


Responsible for this website is

Starline Computer GmbH
Carl-Zeiss-Str. 27-29
73230 Kirchheim/Teck

Phone: +49 (0)7021 487 200
Fax: +49 (0)7021 487 400
E-Mail: info(at)

Further information about the company and its authorised representatives can be found in our imprint.

Which data are processed?

Legal basis of data processing

In order to be able to offer you our website and the services associated with it, we process personal data on the basis of the following legal basis:

  •   Consent (Art. 6 para. 1 lit. a) and Art. 7 GDPR)
  •   For the fulfilment of contracts (Art. 6 para. 1 lit. b) GDPR)
  •   For the fulfilment of legal obligations (Art. 6 para. 1 lit c) GDPR)
  •   On the basis of a balance of interests (Art. 6 para. 1 lit. f) GDPR)

We will refer to the corresponding terms in connection with the respective processing, so that you can ascertain on which basis we process personal data.

If personal data is processed on the basis of your consent, you have the right to revoke your consent at any time with effect for the future.

If we process data on the basis of a balance of interests, you as the data subject have the right, taking into account the requirements of Art. 21

Access data
When you visit our website, personal data is processed in order to be able to display the contents of the website on your device.

In order for the pages to be displayed in your browser, the IP address of the device you are using must be processed. Additional information is collected about the browser of your mobile device.
We are obliged under data protection laws to guarantee the confidentiality and integrity of the personal data processed with our IT systems.

For this purpose and out of this concern, the following data are recorded on the basis of a balance of interests:

  •   IP address of the calling computer (for a maximum of 7 days)
  •   Operating system of the calling computer
  •   Browser type and version of the calling computer
  •   Name of the retrieved destination address (URL) and file
  •   Date and time of retrieval
  •   Transferred data volume
  •   Referring URL (referrer)

The IP address will be deleted from all systems used in connection with the operation of these Internet pages after at most 7 days. We will then no longer be able to establish a personal reference from the remaining data.

The data are also used to detect and correct errors on the Internet pages. If necessary, further information comparable with the above data may be collected for the purpose of defending against attacks on our IT systems within the framework of safeguarding our legitimate interests.

Contact form
We offer a contact form on our website where you can request information about our products or services or more generally get in touch with us. You can also contact us by email. The data that we absolutely need to answer your inquiry we have marked as mandatory fields. Information for the other data fields is voluntary.

We need this information to process your request, to address you correctly and to send you an answer. The data processing takes place with concrete inquiries for the fulfilment of a contract or for initiating a contract. General inquiries are processed on the basis of a balance of interests.

Inquiries received via the contact form on our website or by e-mail are electronically processed by us in order to answer your inquiry. In this context, other persons or departments and third parties may also become aware of the content that you have sent via the contact form.

The transmission of contact form data via the internet takes place through encrypted connections.

You can subscribe to an email newsletter on our website. In addition to the voluntary information in the respective form, we only process your email address. This is absolutely necessary in order to be able to send you the newsletter.

Unless the contents have already been specifically described in individual cases (e.g. within the scope of registration), the contents of the newsletter include general information about our company, our products, services and other information relating to our company.

You can unsubscribe from our newsletter at any time. Alternatively, you will find a link to unsubscribe in each newsletter email.

Your consent is required for sending our newsletter. We obtain these via the so-called double opt-in procedure, in which you will first receive a confirmation email. You must then actively confirm your consent to receive the newsletter. This is implemented with a technical solution. Only then are you added to the newsletter address pool. In order to comply with the legal requirements for the confirmation of registration, we store the time of registration and deregistration, as well as the IP address used, in abbreviated form. This storage is based on our legitimate interests for the defence of claims and proof of the legal conformity of the newsletter dispatch.

Under the narrow conditions of Art. 6 para. 1 1 lit. f) in conjunction with §7 para. 3 UWG, the newsletter may also be sent on the basis of a legitimate interest in the sense of direct marketing. In this case you can object to the further receipt of the newsletter at any time, which we hereby point out again.

To analyze and optimize the popularity of our newsletters, we log when emails are opened and links clicked. This usage analysis is based on a balance of interests. You can object to this processing by unsubscribing from the newsletter.

Cookies are used on our webpages. Cookies are small text information stored on your device through your browser. Cookies are required to enable certain functions of our webpages.

These files cannot be used to run programs or viruses on your computer and take up only marginal storage space. As a rule, cookies have a unique character string – the so-called cookie ID – with this identification, the website or server can uniquely identify your internet browser and distinguish it from other computers.

We use session cookies, which are automatically deleted from your browser immediately after your visit to the Internet pages has ended. In the area of web analysis, however, we also use so-called persistent cookies, which are not automatically deleted after the end of your visit to our website.

You have the option of preventing the use of cookies by making the appropriate settings in your browser. Please use the manual or the help function of your internet browser. However, we would like to point out that the use of our webpages may then be limited.

The use of cookies is based on a balance of interests. Our concern is making the use of our webpages user-friendly.

Notes on the integration of third-party sources
We use content from so-called third-party sources in our internet offerings. We integrate contents or services of third parties in our offers in order to provide additional functions or to optimize the presentation.

If external services and sources are integrated, the IP address of the user must be known to the third party as part of the connection process in order to establish a successful connection. In the following we will discuss the further measures and processing that may be carried out by these suppliers. If necessary, these third parties could use measures for user tracking and marketing analysis via cookies or invisible image files. We endeavour to integrate only those service providers who value the privacy of our visitors and therefore only use the IP address for delivery if possible.

Data processing is carried out on the basis of a balance of interests, where we are interested in an attractive design and presentation of our internet presence and in its effective and economical operation and further optimisation and improvement.

Google Web Fonts
We use so-called Google Web fonts on our webpages. Fonts from Google servers are loaded in order to improve the design of the website. Data processing is based on a balance of interests, where we are interested in an appealing design of the website.

The fonts concerned are loaded from Google servers, which are usually located in the USA. The appropriate level of data protection is guaranteed by Google within the “Privacy Shield” framework( ).

The provider is Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Irland

The data protection declaration of the provider Google Ireland Ltd. can be viewed at . Opt-out is possible at .

Google Maps
Furthermore, we use the map service “Maps” from Google on our pages.

Data processing is also based on a balance of interests. We are interested in an attractive and functional presentation of maps and navigation functions on our website.

The map material is loaded from Google’s servers, which are usually located in the USA. Google may process IP addresses and, if applicable, location data. According to Google, the latter are only collected if the user has given his consent by making appropriate settings on the terminal device.

Google guarantees the appropriate level of data protection within the “Privacy Shield” framework. (

The provider is Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Irland

The data protection declaration of the provider Google Ireland Ltd. can be viewed at . Opt-out is possible at .

Furthermore, we integrate videos on our website using the “Youtube” service from Google.

Data processing is also based on a balance of interests. We are interested in an appealing and functional presentation of our website and the display of corresponding videos in our online offers.

The video material is loaded from Google’s servers, which are usually located in the USA. Google may collect IP addresses. If possible, we use the ‘Advanced Privacy Mode’ option provided by Google for the integration of such videos. Google does not set a cookie for this purpose.

Google guarantees the appropriate level of data protection within the “Privacy Shield” framework. (

The provider is Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Irland

The data protection declaration of the provider Google Ireland Ltd. can be viewed at . Opt-out is possible at .

Furthermore, we integrate videos on our website using the platform “Vimeo” of the provider Vimeo Inc. The video material is loaded from Vimeo’s servers, which are located in the USA, among other places.

The provider is
Vimeo Inc, Legal Dept., 555 West 18th Street New York, New York 10011, USA
The privacy policy of the provider Vimeo Inc. can be viewed at

We would like to point out that Vimeo may use the Google Analytics service of Google LLC for user analysis and refer to the corresponding data protection declaration of Google LLC, which can be viewed at . Opt-out option for Google Analytics is available at . Opt-out for data processing for marketing purposes is also available at .

Online profiles on platforms and social networks
We maintain profile and information offers with platform operators and social networks. We inform active users and interested parties about our services and use these platforms and social networks to communicate with the users of the respective offer.

The use of the respective platforms and services is subject to the data protection guidelines and terms of use defined by each operator. If users contact us within the framework of these platforms, we process the messages and transmitted data in accordance with this data protection declaration.

Purposes of processing personal data
We process the aforementioned data for the operation of our website and for the fulfilment of contractual obligations towards our customers or for the protection of our legitimate interests.

For inquiries from you outside of an active customer relationship, we process the data for sales and advertising purposes. You can object to the use of your personal data for advertising purposes at any time.

Voluntary information
If you voluntarily provide us with data, e.g. in forms, and these are not required for the fulfilment of our contractual obligations, we process these data in the justified assumption that the processing and use of these data is in your interest.

Recipient / Forwarding of data
Data that you provide to us will not be passed on to third parties. In particular, your data will not be passed on to third parties for their advertising purposes.

However, we may use service providers for the operation of these webpages or for others of products or services of ours. We select our service providers carefully – especially with regard to data protection and data security – and take all measures required under data protection law for permissible data processing.

Safety precautions
We have implemented technical and organisational measures in accordance with Art. 32 of the GDPR to ensure the security of the personal data processed by us.

To ensure the security of your data during the transmission process when you visit our website, we use SSL/TLS encryption procedures in accordance with the current state of the art.
However, security gaps in data transmission over the internet cannot be completely excluded. For this reason we would like to point out the possibility to transmit personal data to us in alternative ways (e.g. by telephone or mail).

Data processing outside the European Union
If personal data is processed outside the European Union or the European Economic Area, you can see this in the previous explanations.

In these cases, processing shall take place under the special conditions set out in Art. 44 ff. GDPR. Separate guarantees therefore ensure that the level of protection during processing complies with EU rules.

For processing in the USA, this is done regularly through the recognized “Privacy Shield” program, in other cases predominantly through the use of recognized contractual obligations – the so-called standard contractual clauses.

Data protection officer
We have appointed a data protection officer.
You can reach him as follows:
Starline Computer GmbH
– Data Protection Officer –
Carl-Zeiss-Str. 27-29
73230 Kirchheim unter Teck
E-Mail: datenschutz(at)

Your rights as a data subject
In accordance with Art. 15 GDPR, you have the right of access to personal data concerning you. You can contact us at any time for further information and to obtain a copy of the data.

In the case of a request for information that is not made in writing, we ask for your understanding that we may require proof from you that you are the person you claim to be.

Furthermore, according to Art. 16 GDPR you have a right to correction and according to Art. 17 GDPR a right to deletion and according to Art. 18 GDPR to restriction of processing  – insofar as you are legally entitled to these.

In accordance with Art. 20 GDPR, you also have a right to data transferability, i.e. to receive the data provided to us and to request its transfer to another responsible party.

Finally, you have a right of objection against the processing within the framework of the statutory provisions, in particular in accordance with Art. 21 GDPR.

Deletion of data
In principle, we delete personal data if there is no requirement for further storage. A requirement may exist in particular if the data is still needed to fulfil contractual services, to be able to check and grant or reject warranty claims. In the case of statutory retention obligations, deletion is only possible after expiry of the respective retention obligation.

We regularly check and enforce the necessity of data deletion as part of an appropriate process.

Right of appeal to a supervisory authority
You have the right to complain to a data protection supervisory authority about our processing of personal data.

Changes to this data protection information
We will revise this data protection information in the case of alterations to this website or in other circumstances that make such changes necessary. You will always find the current version on this website.

Last updated: 23.05.2018